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Wrigley Field Accessibility Guide

The Chicago Cubs (the "Cubs" or the "Club") want all fans to have an enjoyable experience while attending a game at historic Wrigley Field. The Club is committed to making Major League Baseball games at Wrigley Field accessible to all fans.

If you have additional questions or comments regarding accessibility, please contact our Accessibility Services team at accessibleservices@cubs.com. Accessible seating and parking for those with mobility disabilities can be purchased at the Wrigley Field Ticket Office, by calling 800-THE-CUBS, by emailing fanservices@cubs.com or by visiting Cubs.com/Tickets.

Accessible Parking

Parking for persons with a valid disability license plate or placard are available on a game-by-game basis in the Toyota Camry Lot located at 1126 W. Grace St. Chicago, IL 60613. Spaces are subject to availability and should be reserved in advance through the Wrigley Field Ticket Office by calling 800-THE-CUBS or emailing fanservices@cubs.com.

There is an eight-passenger golf cart shuttle to and from the Toyota Camry Lot, 2.5 blocks north of Wrigley Field, to the Left Field Gate located on Waveland Avenue. Please note the golf cart shuttle can only accommodate portable wheelchairs and foldable walkers.

The Cubs offer free remote parking at 3900 N. Rockwell St., just east of the Chicago River and accessed from Irving Park Road. The Cubs’ Remote Parking Lot is available for night and weekend games and includes a free shuttle service to and from Wrigley Field. Services begin three and a half hours before first pitch, and returning shuttles board post-game and run approximately one hour after the end of the game.

Accessible Seating

Accessible seating sections are located throughout the ballpark near an elevator, lift and/or ramp. Guests with mobility disabilities and up to three companions are encouraged to make their purchase in advance. Tickets are subject to availability and can be purchased at the Wrigley Field Ticket Office, by calling 800-THE-CUBS, emailing fanservices@cubs.com or by visiting Cubs.com/Tickets.

Accessible Tickets Windows

All ticket windows are accessible. The Wrigley Field Ticket Office is located on Clark Street, just north of the Wrigley Field Marquee, and the Budweiser Bleacher ticket windows are located on Waveland Avenue, just east of Sheffield avenue.

Assistive Listening Devices

Assistive listening devices are available for use, free of charge, from the Fan Services Booth located on the main concourse behind home plate. A form of identification must be left in exchange for the device.

Automated Teller Machines

All Wintrust automated teller machines available throughout Wrigley Field are accessible. Locations include: inside the Marquee Gate, Gallagher Way Gate, Left Field Gate and Wintrust Right Field Gate; on all ramps from the main concourse to the Upper Level; and in the Budweiser Bleachers near the stairwells and on the ramp.

Wrigley Field is cashless for all purchases in 2021. Payment can include a credit card, debit card or mobile wallet. Reverse ATMs are available for fans to convert cash to a card that can be used for purchases at Wrigley Field and elsewhere.

Captioning

Information broadcast over the Wrigley Field Public Address system is captioned and available on any handheld device. Point your browser to: caption.chcubs.com and enter event code "WrigleyField". In addition, handheld devices as well as handheld cup holder accessories are available for use, free of charge, at the Fan Services Booth on the main concourse behind home plate. A form of identification must be left in exchange for the handheld device.

Upon request, select TVs in the ballpark can be changed from the in-house feed to the local broadcast to accommodate having the caption on the televisions.

Concessions

Guest with dietary restrictions are welcome to bring food prepared at home into the ballpark in clear bags or containers. The Club also offers a variety of food options at Wrigley Field. You can visit Cubs.com/Food or ask Wrigley Field personnel to learn more. If you have any questions, please contact Fan Services by calling 800-THE-CUBS or emailing fanservices@cubs.com.

Food options include:

Gluten Free Options

  • Gluten Free Hot Dogs (Marquee Classics in Section 117, Left Field Classics in Section 105, Upper Deck Classics in Sections 309 and 324 and Bleacher Bums in the Upper Bleachers)
  • Caesar Salad Pizza (Left Field Classics in Section 103 and Right Field Classics in Section 129)
  • Waveland Grill (Lower Bleachers)

Red Bridge Beer (Gluten Free)

  • Beer & Wine (Section 118)
  • Three Fingers Bar (Right Field Upper Bleachers)
  • Portables (Section 314, 321)

Kosher Options

  • Kosher Hot Dog/ Polish SausageKosher Car (Right Field Terrace, near Section 227)

Vegan Options

  • Chicago Dogs (Sections 115, 119)
  • Caesar Salad Pizza (Left Field Classics in Section 103 and Right Field Classics in Section 129)
  • Waveland Grill (Lower Bleachers)
  • Beyond Burger (Third Base Classics in Section 110, First Base Classics in Section 123, Red Line Grill in the Lower Bleachers)

Vegetarian Options

  • Chicago Dogs (Sections 115, 119)
  • Caesar Salad Pizza (Left Field Classics in Section 103 and Right Field Classics in Section 129)
  • Waveland Grill (Lower Bleachers)
  • Veggie Dog (Marquee Classics in Section 117 and Chicago Dogs in Sections 108, 115, 119)

Entering and Leaving Wrigley Field

All Wrigley Field gates are located on accessible routes and have an accessible line, marked by signage, for those needing additional assistance proceeding through security screening. Guests should enter through the gate listed on their ticket. Please note that Waveland and Sheffield avenues will be closed to traffic before and after the game.

Electrical Outlets

Access to outlets is limited at Wrigley Field. If you require access to power, please email accessibleservices@cubs.com to make arrangements.

Elevators

Below is a list of available elevators for the 2021 season:

  • The elevator by the Marquee Gate provides access to the Terrace and Upper levels.
  • The elevator by the Left Field Gate provides access to the Terrace and Upper levels.
  • The elevator by the Wintrust Right Field Gate provides access to the Terrace and Upper levels.
  • The elevator in the left-field corner between the Left Field Gate and Budweiser Bleachers provides access to the Field Box and upper level of the Budweiser Bleachers.
  • The elevator in the right-field corner between the Wintrust Right Field Gate and Budweiser Bleachers provides access to the Field Box.
  • The elevator by the Budweiser Bleacher Gate provides access to the upper level of the Budweiser Bleachers.
  • Two elevators located in the Budweiser Bleacher concourse provide access to the left- and right-field porches.

Emergency Evacuation

All Wrigley Field personnel complete safety training to learn how to care for all guests safely in any emergency. If you have any questions, please email accessibleservices@cubs.com.

Permitted and Prohibited Items

Please note the list of permitted and prohibited items may be different for other Wrigley Field events, including concerts. Contact Fan Services at 800-THE-CUBS or fanservices@cubs.com with questions regarding other Wrigley Field events. Detailed information is available at Cubs.com/Security.

Fan Services

For questions, comments or assistance, fans may email fanservices@cubs.com or call 773-388-8270. The Fan Services team is available Monday through Friday from 8:30 a.m. to 5 p.m. CDT with extended hours for night and weekend home games. During home games, fans also may visit the Fan Services Booth.

Fans also have access to an automated, 24-hour response system listed as "Ask Fan Services" in the MLB Ballpark app via their mobile device. This real-time resource provides fans with answers to questions on resources and amenities available at the ballpark, ticketing and much more. Check out the new "Ask Fan Services" tool in the in "Cubs" section of the MLB Ballpark app. Visit Cubs.com/BallparkApp for additional information.

Fan Assistance

Our fan text messaging service will continue to allow guests to call our attention to issues in the ballpark without leaving your seat. Text us at 773-207-2106 with the keyword "Friendly" and a description of your seat location and issue, and we will respond to your request as soon as possible. Standard message and data rates may apply. Fans needing assistance also can visit Fan Services booth located behind home plate on the main concourse.

First Aid

The Advocate Health Care First Aid station is located behind home plate on the main concourse. Signage identifies this area. A physician and registered nurse and emergency medical technicians are on hand for all games. The First Aid station also includes a family restroom and dedicated nursing mothers' room.

Interpreting Services

Interpreters are present for all concerts. If an interpreter is needed for a Wrigley Field tour, please request in advance with Fan Services at 773-388-8270.

Masks

In addition to Wrigley Field staff, all guests two years or older will be required to wear a face covering at all times, unless actively eating or drinking at your ticketed seat location. Face coverings should fully cover your mouth and nose and fit snugly against the sides of your face so there are no gaps. Gaiters and masks with exhalation valves are prohibited. Visit Cubs.com/COVID-safety for more information on what you need to know before you visit Wrigley Field in 2021. Please contact accessibleservices@cubs.com with any questions or medical-related concerns.

Noise-Cancelling Headphones

A limited number of complimentary noise cancelling headphones are available for use from the Fan Services Booth located on the main concourse behind home plate. A form of identification must be left in exchange for the headphones.

Personal Care Attendants

All guests, including personal care attendants, must have a ticket to enter Wrigley Field.

Suites

All suites are accessible. Accessible restrooms also are available on the suite level. The elevators located near the Left Field Gate and Premier Entrance provide access to the suite level. If you are interested in a suite, please contact our Premier Sales Team at 773-404-4200.

Public Transportation

Public transportation is the recommended way to get to Wrigley Field. CTA Bus #152 (Addison) and CTA Bus #22 (Clark) both stop at the intersection of Clark and Addison streets. For more details, call the CTA Hotline at 773-836-7000 or visit transitchicago.com.

The CTA Red Line stops directly at the Wrigley Field Addison station. For more details, call the CTA Hotline at 773-836-7000 or visit transitchicago.com.

From the northern suburbs: Take either the Skokie Swift (Yellow line) at 5900 W. Dempster St., Skokie, or the Purple Line at 349 Linden, Wilmette, and transfer to the Red Line train toward 95th at Howard. Wrigley Field is at the Addison stop.

From O'Hare Airport: The CTA station at O'Hare is located below Terminal 2. Take the Blue Line train (toward Forest Park) to the Addison stop. Transfer to the eastbound CTA Bus 152 which will stop at Wrigley Field (Clark St.).

From Midway Airport: Take the CTA Orange Line toward The Loop (downtown) and transfer to the Red Line (Howard) train at Roosevelt. Wrigley Field is at the Addison stop.

Restrooms and Family Restrooms

All restrooms throughout the ballpark are accessible. Family restrooms are located on the first-base and third-base sides in the main concourse (near Section 113 and Section 128) and Upper Level. A family restroom also is available in the upper Budweiser Bleachers by the Budweiser Patio and in the Fannie May Bleacher Sweet.

Sensory Kits

We have partnered with KultureCity to be better prepared to assist guests with sensory sensitivities to ensure they have the most comfortable and accommodating experience possible. KultureCity is a leading nonprofit recognized nationwide for using its resources to revolutionize and effect change in the community for those with sensory needs.

Sensory kits, provided by KultureCity, are available to assist children to ensure a comfortable and fun experience at Wrigley Field. A sensory kit may be borrowed from the Fan Services Booth on the main concourse behind home plate and in the Budweiser Bleachers.

Service Animals

Although pets, including therapy or emotional support animals, are prohibited at Wrigley Field, we welcome service animals recognized by federal law. "Service Animals" are defined as dogs (or in some cases, miniature horses) that are individually trained to do work or perform tasks for people with disabilities. Please be prepared to identify your dog as a Service Animal and the task your animal has been trained to perform.

In addition, please note for the safety of all guests, you may be asked to remove a Service Animal who is unruly/out of control or not housebroken. Wrigley Field is not required to provide care or food for a service animal, so please plan accordingly. Service Animals needing a relief area may exit and reenter through the Left Field Gate.

Shuttle/Golf Cart Services

We offer eight-passenger golf cart services to and from the Toyota Camry lot to the Left Field Gate, located on Waveland Avenue. This shuttle can only accommodate portable wheelchairs and foldable walkers. You cannot reserve the service ahead of time. The golf carts run continuously before, during, and after the game.

Ticket Information

Accessible seating and parking can be purchased at the Wrigley Field Ticket Office, by calling 800-THE-CUBS or by visiting Cubs.com/Tickets. If you have tickets to an event or game that are not accessible and you require accessible seating, please contact the Wrigley Field Ticket Office as soon as possible.

Ticket Office

The Wrigley Field Ticket Office located on Clark Street, just north of the Wrigley Field Marquee, will only be open on gamedays beginning four hours prior to first pitch for the 2021 season. The Left Field Gate ticket windows, located on Waveland Avenue east of Clark Street, and the Budweiser Bleacher ticket windows, located on Waveland Avenue east of Sheffield Avenue, will be open two hours prior to first pitch for each gameday.

The Wrigley Field Ticket Office will be cashless and require a credit card or debit card in 2021.

Water Fountains

Water fountains are unavailable for the 2021 season.

Wheelchair Services

For those individuals who require assistance from the gates to their seats, complimentary wheelchair service is available. Upon entering the ballpark, please ask a Wrigley Field associate for assistance. Guests utilizing wheelchair assistance will receive a ticket from their attendant to arrange a postgame pick-up time. Wheelchair service is provided on a first-come, first-served basis and reservations are not accepted. Wheelchair assistance is only provided to and from the seating location and gate, and wheelchairs are not permitted to go off property. The Club does not provide storage for any personal belongings including wheelchairs, walkers and scooters.

Comments/Suggestions/Questions

The Chicago Cubs want all fans to have an enjoyable experience while attending a game at historic Wrigley Field. The Club is committed to making Major League Baseball games at Wrigley Field accessible to all fans.

If you have additional questions or comments regarding accessibility, please contact our Accessibility Services team at accessibleservices@cubs.com.