Fan safety is a top priority for the Cubs and Major League Baseball. We are committed to providing a safe, clean and friendly environment for you to enjoy Cubs baseball.
We’re taking extensive precautions to ensure our protocols cover all the bases and adhere to the Centers for Disease Control and Prevention (CDC), the State of Illinois, City of Chicago and MLB guidelines.
✓ Masking requirement for guests who are not fully vaccinated.
✓ Mobile tickets.
✓ Thorough sanitization procedures.
✓ Touchless screening process.
✓ Cashless retail and concessions.
✓ Associate guidelines.
To learn more about Wrigley Field’s health and safety plan for the start of the 2021 season, please visit www.Cubs.com/COVID-Safety.
BALLPARK ENTRY AND EXIT PROCESS
Gates open two hours before first pitch. Each mobile ticket includes an assigned entry gate to assist with the entry and exit process.
Our touchless screening process does not require you to remove items such as mobile phones, wallets and keys before passing through the metal detector.
Bag restrictions are in place for the 2021 season. Only purses and wallets smaller than 9 x 5 inches are permitted into Wrigley Field as well as medical bags and manufactured diaper bags that accompany guests with young children. Please note medical and diaper bags will be tagged by Wrigley Field staff upon entry. Additionally, no umbrellas or coolers of any size can be brought into Wrigley Field. Please review the Prohibited Items List below for more details.
Tickets are available exclusively as mobile tickets. Following the screening process, you will scan your mobile ticket at one of our self-scanning ticket pedestals.
PROHIBITED ITEMS LIST FOR CUBS GAMES
The following items are prohibited at Wrigley Field for Cubs games. Please note the list of permitted and prohibited items may be different for other Wrigley Field events including concerts. Please contact Cubs Fan Services at 800-THE-CUBS with questions regarding other Wrigley Field events.
• Aerosol spray (including aerosol sunscreen)
• Bags larger than 9 x 5 inches
• Coolers of all sizes
• Clothing with profane and/or inappropriate language or visuals
• Full-sized baseball bats
• Glass/metal/aluminum containers, bottles or cans (including tumblers, thermoses and flasks)
• Illegal drugs
• Inflatables (including beach balls)
• Laser pointers
• Luggage or car seats
• Noise makers
• Non-factory sealed plastic bottles (permitted if empty)
• Portable stadium seats
• Selfie sticks
• Skateboards, hoverboards or other personal recreation vehicles, with the exception of ADA-required devices
• Umbrellas of all sizes
• Unmanned aerial vehicles
• Weapons of any kind
• Wrapped packages
• Any other items deemed inappropriate by ballpark operations personnel.
All bags are subject to inspection. To ensure fan safety, the Cubs reserve the right to refuse admittance of any item deemed hazardous or suspicious, including any item capable of being used as a projectile.
GUEST CODE OF CONDUCT
In conjunction with the Office of the Commissioner of Baseball, the Cubs are committed to keeping Wrigley Field a safe, comfortable and enjoyable environment for all fans. Our associates have been trained to proactively intervene where necessary to respond to unacceptable behavior at our ballpark. Please familiarize yourself with our Guest Code of Conduct, to which all Wrigley Field visitors must adhere to.
Our fan text messaging service will continue to allow you to call our attention to issues in the ballpark without leaving your seat. Text us at 773-207-2106 with the keyword “Friendly” and a description of your seat location and issue, and we will respond to your request as soon as possible. Standard message and data rates may apply. Fans needing assistance also can visit Fan Services, located behind home plate on the main concourse.