The following policy would apply in the event a 2021 spring training game is declared an unofficial game or cancelled due to inclement weather. An unofficial game is any game cancelled prior to 4-1/2 innings being played if the Rays are leading, or prior to 5 innings if the visiting team is leading or if the game is tied. Once a game is declared official, the cancelled game policy below would not apply.
- Tickets for any cancelled home games purchased with a credit card through RaysBaseball.com or through the MLB Ballpark App will be automatically refunded. Please allow up to 10 business days for the refund to appear on your statement.
- All customers who purchased through secondary market sites will need to contact those providers directly to be informed of their respective cancelled game policies.
If you have any questions, please e-mail firstname.lastname@example.org.